When purchasing with us on auction there is standard procedure on collecting your items.
Clients will be emailed an invoice at the conclusion of the auction, followed by a call from our accounts department to confirm whether they have received it.
Once invoice has been paid in full and the amount reflects in one of Nuco Auctioneers’ bank accounts and the buyer FICA documentation is up to date, will clients be able to come and collect assets.
A release note will be written up by the receptionist of which the buyer will receive a copy.
If someone is fetching the item on behalf of buyer
The transporter will need a copy of the invoice (printed or electronic) with them when they come to collect. The buyer will be called by our receptionist to confirm the transporter and then a release note will be written up by the receptionist of which the transporter will receive a copy.